Frequently Asked Questions (FAQs)

We have answers for commonly asked questions

Thank you for visiting RV Rental Connection and taking the time to learn more about our company. Although we love getting to know people personally, sometimes answers are needed urgently and due to office hours, reaching a person may not be possible during non-business hours. For that very reason, we have put together a web page dedicated to commonly asked questions. As we continue to grow, so will our Frequently Asked Questions. If you have a question and don't see the answer listed, please contact us. It's important to us that you receive the answer you are looking for. Thank you for stopping by.

What is RV Rental Connection about?

Founded in 2013, Chico, CA. RV Rental Connection, Inc. is a community of families and friends who enjoy, or want to enjoy, traveling in an RV or motorhome owned or rented from someone else. The company entered the market with an RV blog in 2016. RV Rental Connection brings private RV owners and renters together through a unique website blog. We are a full service gateway for RV travelers, RV owners and RV advertisers, providing genuine, original high-quality content while delivering top-notch customer service and support to all with whom we interact with.

Where is RV Rental Connection located?

RV Rental Connection is located an hour and half North of Sacramento in Chico, Northern California. Chico is the the proud home of the Sierra Nevada Brewery and the Chico State University. Chico is surrounded by agriculture in a beautiful countryside scenery.

How can I contact RV Rental Connection?

You can contact RV Rental Connection a few different ways. The easiest and fastest way is to give us a call. We are located in California, Pacific Standard Time. You can call us toll-free at: 1-844-796-6545. After hours, you can leave a message and we’ll return your call the following business day, or you can send us an email through our Contact Us page. Another outlet for communication is through our social media channels. If you are following us through Facebook, LinkedIn, Twitter, and of our other pages, leave us a comment or send us a message and we’ll respond to you during business hours.

What are your hours of operation?

RV Rental Connection is open Monday through Friday, 8:00am to 5:00pm Pacific Standard Time (PST), excluding major holidays. 

Why do you offer free advertising?

Our goal is to help connect the RV community by offering related industry advertisements that pertain to the RV enthusiast. Our direction is to form a hub of information that will alleviate hours of research, along with the pains of trying to figure out what companies are truly tailored for recreational vehicles. For a limited time, we are offering free advertisement slots to individuals who would like to share their RV products and/or services, with our RV community. We want to gather a broad and diverse selection of resources, so we can share these resources with all who visit RV Rental Connection. If you would like to take advantage of this offer, click the button below to start your advertising journey.

How do I submit an advertisement to your website?

To submit an advertisement on our website, you will need to contact us through our Advertise With Us page. We'll put you in touch with one of our marketing associates who will gladly help you share your brand with our RV community. Please understand that all advertisements will be submitted for review prior to being published and note that advertisements that are not related to the RV industry, or contain graphic or offensive material will not be published. 

What type of advertisements can be listed?

At RV Rental Connection, we welcome all advertisements related to the RV industry. If you or your company offers products and/or services that will fit the needs of the RV community, please Advertise With Us. Advertisements that are outside the RV industry or compete with the business model of RV Rental Connection will not be published. To find out more about our advertising program, please contact our Customer Support team. We are always here to help. 

How many advertisements can I submit?

At this present time, as long as the advertising banners are different, there is no limit. However, if an advertising campaign creates an adverse effect within our RV community, RV Rental Connection will evaluate the advertising campaign in question and make proper adjustments to the program. 

I am having problems uploading my advertisement image?

Our system accepts all main image file types; PNG, JPG, GIF, PDF, TIFF and more. Experiencing an issue with the image upload, could possible be caused due to an error with the image file itself. Try creating the image and saving again, or save in a new format. If the uploading issue persists, please contact us so we can investigate further into the situation.

Can I become a guest blogger?

Yes, most definitely. The purpose of the RV Rental Connection Adventure Blog is to share new exciting places with our RV Community. There are hidden gems littered throughout the country and if you have a location that you would like to share with us, we would like to feature your article on our website. They say a picture is worth a thousand words, so don't be shy taking pictures. We enjoy seeing new locations. To get started, visit our "Share Your Story" page. We look forward to hearing from you and wish you happy travels!

How do I report offensive comments?

At RV Rental Connection, we want to ensure that all of our visitors have a pleasant experience while using our website. We do our best to monitor content that is posted. However, in the event you stumble upon something offensive, please reach out to our Customer Support team so we can remove the content. Please include a link to the page the offensive comment is listed, or even a screenshot of where the content appears. 

Don't see an answer to your question?

It's truly important to us that you receive answer you are looking for. If you don't see an answer listed, please reach out to our Customer Support team, we would like to hear from you.


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